Guide de la Station de Ski Cypress Mountain

Upper management needs to do better and doesn't listen to their customers or employees. They care only about the bottom line, and that profit doesn't ever return to Cypress. They only fixed the sinks in the washroom due to Covid rules demanding touchless faucets.

To start, Cypress is severely understaffed. This leads to 30-40mins wait times on each lift. They decided to close Raven chair because there is not enough staff this season.

They employ marketing tactics that confuse customers and increase profit. An example was the decision to remove the 48 hour snowfall count from the website. Thankfully, we still have snow-forecast.

The Main lodge is messy. Too small for the amount of people that go in. The prices of anything are ridiculous, but that is to be expected. Getting Covid because you decide to use the washroom or talk to guest services? Not acceptable.

They say there is a limit on the number of people, but it still leads to unbelievable large lines waiting for each lift. More people than the last festival I went to. I only got 3 runs the last time I went to Cypress, due to the lines. Ridiculous.

Now the good: Night riding. That's about it.

Cypress is no longer my main mountain, it just makes me sad.